Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
A: We are a professional orthopedic manufacturer located in China.
Q2. What are the available payment methods?
A: We accept T/T (Telegraphic Transfer), Western Union, and PayPal.
Q3. What is the standard delivery time?
A: We maintain a significant stock; orders can typically be shipped within 1 week if the items are available.
Q4. Which shipping methods do you use?
A: Orders are shipped globally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Q5. Do you offer product samples?
A: Yes, we provide free samples. Customers are only responsible for the associated freight costs.
Q6. What is the warranty period for your products?
A: We provide a comprehensive 5-year warranty for our orthopedic products.