Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We are a manufacturer located in China.
Q2: What is your payment method?
A: We accept T/T, Western Union, and Paypal.
Q3: What is your delivery time?
A: We maintain a significant stock and can typically ship orders within 1 week if items are available.
Q4: What is the delivery method?
A: We ship orders via professional carriers such as DHL, UPS, FEDEX, and TNT.
Q5: Do you provide free samples?
A: Yes, we offer free samples; customers are only responsible for the freight costs.
Q6: What is the warranty for your products?
A: We provide a 5-year warranty for our orthopedic products.